Get back into Tembo
Try the sign-in method you originally used: Apple, Google, or email.
Apple or Google sign-in
- Confirm you selected the same Apple or Google account used to create your Tembo account.
- Check your internet connection and try again.
- Update Tembo to the latest available version.
- If the problem continues, email Support with the sign-in method you used and the error shown. Do not send passwords, verification codes, or authentication tokens.
Email sign-in
- Check that the email address is spelled correctly.
- Check your inbox and spam folder for any confirmation or recovery message.
- Request a new recovery email if the previous one expired.
Still can’t sign in?
Email support@heytembo.com with the subject Account access. Include your username, the email associated with the account, your device type, and a short description of what happened.
Contact SupportRelated help
Delete your account
Permanently remove your Tembo account, profile, Storylines, Moments, photos, and relationships.
Make a privacy request
Ask to access, correct, download, or delete personal information associated with your account.